Scope of these terms
These terms apply to anyone commissioning a Carbon Reduction Plan, an embodied carbon assessment, or UK CBAM supplier verification from Driftwatch Ltd ("Driftwatch", "we", "us"), and to anyone using this website. Placing an enquiry through the contact form or booking a call does not itself create a contract, that happens once a scope, fee and timeline have been confirmed in writing, whether by email or a signed engagement letter.
How an engagement works
Every engagement starts with a discovery call to confirm what's being assessed and what data is already available. We then confirm the scope, the fee, and an estimated timeline in writing before any chargeable work begins. Where the scope changes materially once work is underway, for example additional product lines, sites or reporting periods, we'll agree any change to fee or timeline with you before proceeding, rather than absorbing or silently expanding it.
Fees and payment
Fees are quoted per engagement, based on scope and the amount of primary data already in hand, and confirmed before work begins. Unless agreed otherwise in writing, invoices are payable within 14 days of issue. Where an engagement is staged, invoicing follows the agreed milestones rather than being billed entirely upfront or entirely on completion.
Data supplied and reliance
Our assessments, calculations and reports are built on data you or your named suppliers provide, together with recognised public sources where stated, such as UK Government GHG Conversion Factors, the GHG Protocol Corporate Standard, or the applicable UK CBAM default values where verified data isn't available. We check that data for consistency and plausibility, but we don't independently audit or re-derive the underlying figures a client or supplier supplies to us as accurate. Where a figure in a report is a default value, an estimate, or drawn from third-party data rather than verified at source, we say so plainly in the report itself, we don't present an estimate with the same confidence as a verified number.
Reports are prepared for the purpose stated in the engagement, for example a PPN 06/21 submission, a whole-life carbon assessment, or UK CBAM supplier evidence, and shouldn't be relied on for a different purpose without confirming with us first that the scope still fits.
Deliverables and use
Once an engagement is paid in full, the client owns the report or plan delivered for the purpose it was commissioned for. Driftwatch retains the underlying methodology, templates and working tools used to produce it, and remains free to use anonymised, non-identifying insights from the work to improve how we deliver future engagements. Where a UK CBAM supplier verification report is intended to be shared with a UK importer, or vice versa, that's agreed as part of scoping the engagement, not assumed afterward.
Confidentiality
Production data, energy bills, drawings, bills of quantities and any other business information shared with us for an engagement is treated as confidential, used only for the purpose of that engagement, and not disclosed to a third party without your agreement, except where a report is being coordinated directly with a named counterparty, such as a supplier's UK importer, as agreed under that engagement.
Liability
We carry out engagements with reasonable skill and care appropriate to the work commissioned. Our liability for any single engagement is limited to the fees paid for that engagement, except where liability can't be limited by law, such as for death or personal injury caused by negligence, or fraud. We're not liable for losses arising from inaccurate data supplied to us by a client or their named suppliers, or for regulatory or commercial decisions made on the basis of a report where the report's stated assumptions and limitations were disclosed.
Cancellation
Either party can end an engagement in writing before it's complete. Work carried out and any third-party costs already committed up to that point are payable. Where an engagement is cancelled before any chargeable work has started, no fee applies.
Use of this website
This site, including the free carbon footprint calculator, is provided for general information and lead generation, not as a substitute for a commissioned assessment. Calculator results are indicative estimates, not a certified footprint, and shouldn't be used as evidence in a formal submission. Content on this site, including the insights articles, reflects our understanding of current guidance and regulation at the time of writing and may not reflect later changes; where a specific compliance deadline or figure matters to a decision you're making, confirm the current position with us or the relevant regulator before relying on it.
Governing law
These terms are governed by the law of England and Wales, and any dispute is subject to the exclusive jurisdiction of its courts.
Contact
For anything in these terms, or to request a copy of the engagement letter template, email hello@driftwatch.co.uk. See also our Privacy Policy for how we handle personal data.